@nitobuendia

Nito Buendia

@nitobuendia

Solving Challenges with Tech
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About Me

A Software Developer with a balanced technical, consulting and business skill sets. A strong performer and problem solver, with experience in managing multiple small global Tech teams.

Currently working as a Customer Solutions Engineer, acting as a Tech Lead, with 8+ years of experience in the Tech industry and 10+ years as a software developer.

Work Experience

Customer Solutions Engineer

- (3y 1mo) at Google (
Singapore
)

Led Consulting engagements with C-level executives to deliver key business objectives through Technical Plans worth USD$XX millions.

Designed and developed custom tech, cloud and data solutions to solve business problems and drive incremental revenue.

Consulted technical teams, and project managed API integrations worth USD$X-XX millions.

Management experience: Coached and mentored new team members, and provided further Tech coaching to multiple teams as an official code reviewer for Python, JavaScript and SQL.

Management experience: Tech lead of a team of 6 Technical Project Managers. Identified key team challenges and worked with leadership in defining business strategies to improve the overall performance of the team and our partnerships.

Management experience: Created and led the Singapore-based Latin Employee Resource Group. Set the strategy working with a team of 4-6 people aiming at fostering Diversity, Equity and Inclusion within the group and Google.

Tech experience: Google Cloud. Python, JavaScript and SQL.

Performance ratings: Top 25-60% > Top 4-25% > Top 4% (Promotion) > Top 25-60%.

Technical Solutions Consultant

- (3y 3mo) at Google (
Ireland and Singapore
)

Provided consulting, implementation and troubleshooting services for Google's largest advertisers with 100% quality and satisfaction rate.

Management experience: Led a technical and globally distributed team focused in automating operational processes, which became a key pillar in Google's technical support strategy; saving 200,000+ hours of manual work. Grew the team from 4 to over 15 members across 3 regions.

Tech experience: Python (Django), Machine Learning, SQL, JavaScript (Frontend and Chrome Extensions).

Performance ratings: Top 4% > Top 4% (Promotion) > Top 25-60% > Top 4-25% > Top 4% > Top 4% (Promotion).

Data Engineer

- (6mo) at Google (
Singapore
)

Temporary assignment on a data and web engineering team focused on scaling customer support teams.

Designed, developed and implemented a Machine Learning model and technical solution to identify relevant help center articles, saving 40,000 hours of work per year.

Redesigned and scaled a data pipeline for the management and governance of internal tools.

Built data pipelines to monitor and analyse Google's Technical team internal governance on tool usage.

Tech experience: JavaScript (Chrome Extension), Python, Machine Learning, SQL.

Performance rating: Top 4%.

Guest Lecturer on Automation and Digital Marketing

- (6y 7mo) at IEBSchool (
Online, Spain
)

Guest lecturer at an Online Business School on Digital Business Master programmes. Units include Automation, Digital Marketing (Social Media, Web 2.0, SEO, SEM) and other Internet-related topics.

Student's quality survey: 9.1 / 10.

Product Manager

- (2y 1mo) at IEBSchool (
Spain
)

Product Manager at Open IEBS, the course and MOOC platform for an online Business School.

Planned and implemented the product strategy, creating processes and workflows in cooperation with multiple departments.

Ideated and implemented automation initiatives which saved 50% manual labour on key business processes.

Business development and user acquisition strategies allowed us to launch and reach the first EUR€XX,000s of revenue on the first year.

Management experience: Prioritized and released features by managing a team of 2 developers using Agile-like methodologies.

Tech experience: Agile methodologies.

Web Developer

- (9y 2mo) at Freelance (
Spain, Online
)

Managed and developed 20+ websites and experiments for myself and customers.

Tech experience: HTML, CSS, JavaScript, PHP, MySQL and WordPress.

Communications Manager

- (5mo) at Freelance (
Spain, Online
)

Responsible for social media, SEO and User Experience. which increased traffic and conversion.

Increased organic traffic by 54% in 4 months through a SEO and Social Media strategy and by leading a technical redesigning of critical landing pages.

Professional Highlights

  • Managed multiple small global Tech teams as a Tech Lead.
  • Led consulting engagements with business and technical stakeholders (incl. C-level executives).
  • Developed custom technical solutions to innovate on key product areas and drive revenue and operational efficiencies.
  • Worked in several European and Asian cities on multidisciplinary and multicultural teams.

Professional Skills

  • Business skills: Problem solving, automation, quick learning.
  • Coding languages: Python, JavaScript, SQL.
  • Languages: Spanish, English, French, Catalan.

Speaking

letgo

Company workshop with Management team (2 days).
TopicInnovation, technology and machine learning.

letgo

Company workshop with Engineering team (2 days).
TopicInnovation, technology and machine learning.

EXPOELEARNING

International eLearning conference.
TopicPersonalized learning with virtual reality, xAPI and the Internet of Things.
Materialsslides.

Things I Enjoy

  • Tech hobbies: Coding, gaming, home automation.
  • Other hobbies: Coin collecting, Muay Thai, scuba diving.
  • International experience: Lived in 7 cities, 5 countries and 3 continents.