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@nitobuendia

Nito Buendia

Solutions Engineering Leader in Singapore

About Me

Leader with a balanced technical, consulting, business and people manager skill sets. An outstanding performer and problem solver, with 12 years of experience in the Tech industry and in multiple areas from Solutions Engineering to Product Management and Technical Program Management.

Professional Summary

Leadership and Management (3 years)Leadership and Management (3 years)

Managed a team of senior Engineers and Product Managers who led and develop technical solutions and API integrations with the largest partners in APAC leading to a portfolio growth worth 100s of millions (USD). Defined the team strategy and objectives (OKRs) aligning with the business and organizational goals. Hired, coached and managed the team fostering inclusion and career progression, while meeting business results.

Software Engineering (16 years)Software Engineering (16 years)

Developed applications as a software and customer solutions engineer. Developed and open sourced solutions in multiple languages including Python, JavaScript, TypeScript, Java, SQL, HTML and CSS. Leveraged frameworks like Next.js, React or Django. Reviewed code as an official Google reviewer for JavaScript, Python and SQL, where I mentored other engineers on best practices in the code base and coding languages.

Software Architecture (7 years)Software Architecture (7 years)

Architected and developed software using Google Cloud including SQL and NoSQL databases, multiple forms of compute like containers or cloud functions and leveraging multiple other products to connect them. Designed and developed big data pipelines in the Cloud working with Apache Beam and Apache Airflow.

Product Management (6 years)Product Management (6 years)

Built and led roadmaps to launch and improve API integrations with the largest APAC Tech partners (like Alibaba, Shopee or Lazada). Launched multiple products to market from inception to success (from 0 to 1), including Performance Max for Marketplaces as the first Google Ads product for marketplaces, worth billions of dollars. Launched a new course platform to increase the product catalog and revenue of an online business school.

Technical Program Management (6 years)Technical Program Management (6 years)

Project managed the execution of roadmaps with the 5-10 of the largest APAC Tech partners through their Product and Engineering teams. Tasks involved defining and aligning the roadmaps and timelines, project managing them through execution and adding governance structures to ensure timely delivery. Led Agile-like reviews with engineering, quarterly business reviews with C-levels and unlocked roadblocks through cross functional collaboration. Managed developer teams to build and launch tech solutions in the advertising and cloud ecosystems. Improved processes to achieve 60% faster delivery on roadmaps for the team.

Developer Advocate (3 years)Developer Advocate (3 years)

Worked with developers to encourage them to leverage products, systems and APIs. Published and maintained open source solutions and guides to showcase the use of cloud products. Updated documentation of key products like Apache Beam or Cloud Composer. Delivered technical talks to both developers/engineers and business audiences on varied topics like Machine Learning, BigQuery, automation or e-learning.

Partnerships and Technical Consulting (10 years)Partnerships and Technical Consulting (10 years)

Led consulting engagements with business and technical stakeholders, including C-level executives. Connected business and Tech; communicating technical concepts to non-technical audiences, and translating business goals into technical requirements. Worked with companies of all sizes from Enterprise to SMB customers; landing deals worths 10s to 100s of millions of dollars (USD). Worked across industries including but not limited to Retail, Marketplaces, Gaming, Finance, Apps or FMCG.

Outstanding PerformanceOutstanding Performance

Outstanding manager and individual contributor performance. Most ratings on the top 25% of the company, with half of those being on the top 4%, and promotions every 2 years. As a leader, 100% positive feedback on the manager survey across all areas including coaching the team, defining strategy and delivering work.

Professional Skills

Leadership skillsLeadership skills

Team building and management, Strategy planning and delivery, Cross functional collaboration.

Business skillsBusiness skills

Problem solving, automation, quick learning.

Cloud certificationsCloud certifications

Cloud Architect, Data Engineering, Database Engineering and Digital Leader,

Coding languagesCoding languages

Python, JavaScript, TypeScript, SQL.

LanguagesLanguages

Spanish, English, French, Catalan.

Work Experience

Cloud Solutions Architect, Google CloudCloud Solutions Architect, Google Cloud

- (11mo) at Google (
Singapore
)

Cloud Solutions Architect specialized on data analytics, databases and AI.

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HighlightsHighlights

  • Architected cloud solutions to enable business opportunities or migrate existing applications. Engaged with enterprise C-level, and other business and technical stakeholders, to pitch solutions and unlocked multiple deals worth 10s of millions (USD) through the Cloud and software architecture.
  • Designed, built and open sourced Google Cloud solutions used by tens of enterprise customers, adding value to their cloud adoption. Updated key technical documentation to facilitate the usage of cloud products including open source technologies like Apache Beam.

    • Sample ProjectsSample Projects

  • Database Archival and Pruning, a solution which allows you to archive and prune data from Google Cloud database products (such as Cloud SQL, AlloyDB, Spanner) into BigQuery. This solution archives and prunes data from Historical Data tables.
  • Dataflow: Apache Avro files to Cloud Spanner with Slowly Changing Dimensions (SCD), a Dataflow Flex Template template which loads data exports in Apache Avro format to Cloud Spanner from a staged Cloud Storage Bucket.
  • AlloyDB and Memorystore Cluster Autoscaler, a Cloud solution to autoscale AlloyDB and Memorystore (Redis/Valkey) Clusters based on time and/or utilization.
  • Dataflow: Google Cloud Storage (CSV and Avro) to AlloyDB and PostgreSQL, a Dataflow Flex Template template that reads data from files in Google Cloud Storage (in Avro or CSV format) and uploads it to a PostgreSQL compatible databases, including: AlloyDB, AlloyDB Omni and Cloud SQL for PosgreSQL.

    • Head of Solutions Engineering, Channel Partners APACHead of Solutions Engineering, Channel Partners APAC

    - (1y 8mo) at Google (
    Singapore
    )

    Managed a senior engineering team of former Engineers and Product Managers. My responsibilities include a mix of people, team and business management.

    Click to read more

    HighlightsHighlights

  • Landed partnerships with 5-10 APAC partners leading to a portfolio worth 100s of millions (USD).
  • Collaborated with teams across Google to unlock roadblocks for the team and our partnerships. Worked with multiple areas (e.g. Product, Tech Support, Policy, Marketing), to enable cross functional collaboration and reduce or remove roadblocks. Revamped multiple partner-facing development workflows cutting hurdles to launch an API integration by over 60%.
  • Scaled APAC’s operational framework into our global teams to improve productivity, collaboration and best practice sharing among team members across regions.
  • Led the team through a major reorganization with a new leadership and vision. This required building the team from scratch; hiring and ramping up most members, and creating the team’s culture and operational frameworks.
  • Led the Singapore-based Latin Employee Resource Group. Set the strategy working with a team of 4-6 people aiming at fostering Diversity, Equity and Inclusion within the (50+) represented group and at Google.

    • ManagementManagement

  • Defined strategy including defining team’s Objectives and Key Results (OKRs), and shaping the team’s shared vision. Responsible for the team’s success, including setting expectations and individual OKRs, performance management, coaching, and career planning through regular syncs and processes.
  • Responsible for team’s growth and hiring, including promoting the roles, screening and interviewing candidates, preparing interview panels, and onboarding new hires; while focusing on the team’s diversity and inclusion.
  • Worked with multiple areas (e.g. Product, Tech Support, Policy, Marketing), to enable cross functional collaboration and reduce or remove roadblocks.

    • Performance ReviewsPerformance Reviews

  • 1x Promotion
  • 100% Manager Responsibilities score on Manager Survey, including Leading Work, Developing People and Building Community.

    • Tech Lead, Outbound Product Manager, Channel PartnersTech Lead, Outbound Product Manager, Channel Partners

    - (11mo) and - (1y 4mo) at Google (
    Singapore
    )

    Product Manager designing and leading new Products, through complex API integrations with large Tech Partners in the region and globally. Role scope includes defining the Product vision, UX and personas, piloting and validating hypotheses, creating user journeys and stories, designing and building the Product and API integrations, testing and launching to market. The Team's portfolio spans multiple verticals and sectors with high focus on e-Commerce (store builders and marketplaces) and Lead Generation (web builders and CRMs), and transforms into a 100s of millions (USD) in yearly revenue. Tech Lead role, holding the management responsibilities to the Head of Solutions Engineering, but without direct reports.

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    HighlightsHighlights

  • Launched a new Google Ads product for marketplaces, for a global opportunity of billions (USD). Identified and validated the opportunity through prototypes. Built the final product working with Engineering. Launched and landed the first integration with a marketplace, delivering 10s of millions (USD) in the first year.
  • Designed and aligned product roadmaps for Google Ads API integrations with top Tech companies in ecommerce, and lead generation; focused on improving onboarding rates, reducing churn and increasing overall business. Launched and managed product roadmaps for 5-10 product integrations.
  • Managed the delivery of the roadmaps with the partner engineering team as a Technical Program Manager. Prioritized features, aligned key timelines, facilitate delivery, created governance structures and led communications to align and keep deliveries of integrations on time.

    • ManagementManagement

  • Tech Lead role, holding similar responsibilities than as the Head of Solutions Engineering, but without direct reports.
  • Launched a team collaboration framework and tackle key team challenges on identity, performance, product and documentation globally. Launched an Awards and Recognition program to further foster collaboration.

    • TechTech

  • Consulted in Systems Design and UX of new Tech Products.
  • Designed and supported complex API integrations
  • Reviewed code in Python and JavaScript.

    • Sample ProjectsSample Projects

  • Performance Max for Marketplaces, a prototype solution of Marketplace Ads with an APAC partner, which was later used as the base to launch the first Performance Max for Marketplaces for Google globally. Designed conversion pipelines for custom marketplace attribution.

    • Performance ReviewsPerformance Reviews

  • 1x Promotion
  • 1x Top 4-25%
  • 2x Top 25-60%

    • Customer Solutions EngineerCustomer Solutions Engineer

    - (2y 2mo) at Google (
    Singapore
    )

    Sales Engineering role providing professional services including technical consultation, as well as designing and developing advanced custom engineering solutions Google's largest advertisers and partners.

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    HighlightsHighlights

  • Led Consulting engagements with C-level executives to deliver key business objectives through Technical Plans worth 10s of millions (USD). Managed delivery of these plans working with multiple Customer Solutions Engineers and Technical Consultants, ensuring that the plans are implemented and the business goals achieved.
  • Designed and developed custom tech, cloud and data solutions to solve business problems, achieve business OKRs and drive incremental revenue.

    • ManagementManagement

  • Coached and mentored new team members, and provided further Tech coaching to multiple teams as an official code reviewer for Python, JavaScript and SQL.

    • TechTech

  • Designed and built multiple solutions using a range of programming languages and technologies.
  • Most common used languages include Python, JavaScript, and SQL.
  • Deployed apps and data pipelines using Google Cloud including BigQuery, Apache Airflow, Google Apps Script, App Engine and equivalent internal tools.
  • Google code reviewer for Python, JavaScript and SQL. This allows to approve code reviews for Google code base for any teams and code bases on these languages.

    • Performance ReviewsPerformance Reviews

  • 1x Promotion
  • 1x Top 4%
  • 2x Top 4-25%
  • 2x Top 25-60%

    • Web and Data EngineerWeb and Data Engineer

    - (6mo) at Google (
    Singapore
    )

    Rotation (temporary assignment) on a data and web engineering team focused on scaling customer support teams. During this time, my main project was to create a machine learning recommender system to identify help center articles relevant to customer queries to optimize customer support operations.

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    HighlightsHighlights

  • Designed, developed and implemented a Machine Learning model and technical solution to identify relevant help center articles, saving 40,000 hours of work per year.
  • Redesigned and scaled a data pipeline for the management and governance of internal tools.
  • Built data pipelines to monitor and analyse Google’s Technical team internal governance on tool usage.

    • TechTech

  • Built the frontend of the prototype as a Chrome Extension using JavaScript.
  • Built a parser, pipeline and scorer for the backend using Python.
  • Created multiple data pipelines for several projects using SQL and BigQuery.

    • Performance ReviewPerformance Review

  • Top 4%

    • Technical Solutions ConsultantTechnical Solutions Consultant

    - (3y 3mo) at Google (
    Ireland and Singapore
    )

    Technical customer support for advertising products. My functions evolved from campaign implementation for large customers to troubleshooting technical issues with Google Ads and Google Marketing Platform. During this time, created and led a team of technical members to automate implementation and troubleshooting tasks leading to an increase of team productivity, morale and cost savings.

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    HighlightsHighlights

  • Provided consulting, implementation and troubleshooting services for Google’s largest advertisers with 100% quality and satisfaction rate.
  • Managed advertising campaigns with daily budgets up to 100s of thousands USD.
  • Created custom solutions in JavaScript, Python and SQL to automate basic implementation and troubleshooting tasks. Trained a team to develop similar solutions, saving 200,000+ hours of manual work.
  • Led a technical and globally distributed team focused in automating operational processes, which became a key pillar in Google’s technical support strategy. Grew the team from 4 to over 15 members across 3 regions.

    • TechTech

  • Built an app and multiple automation modules using Django on Python. The frontend was in HTML and vanilla JavaScript.
  • Built multiple Chrome Extensions in JavaScript to automate frontend and commonly repetitive tasks.
  • Built multiple Google Apps Scripts in JavaScript to automated tasks.

    • Performance ReviewsPerformance Reviews

  • 2x Promotions
  • 4x Top 4%
  • 1x Top 4-25%
  • 1x Top 25-60%

    • Product ManagerProduct Manager

    - (2y 1mo) at IEBSchool (
    Spain
    )

    Launched the online platform for selling short courses for an Online Business School. My job as a Product Manager was critical on the launch and growth of the platform while integrating operations (customer support, sales, content development) with the rest of the functions; and prioritizing the development of new features based on business need and user feedback.

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    HighlightsHighlights

  • Planned and implemented the product strategy, creating processes and workflows in cooperation with multiple departments.
  • Ideated and implemented automation initiatives which saved 50% manual labour on key business processes.
  • Business development and user acquisition strategies allowed us to launch and reach the first 10s of thousands of euros of revenue on the first year.

    • ManagementManagement

  • Prioritized and released features by managing a team of 2 developers using Agile-like methodologies.

    • TechTech

  • Organized and prioritized development of features using agile methodologies.

    • Guest Lecturer on Automation and Digital MarketingGuest Lecturer on Automation and Digital Marketing

    - (6y 7mo) at IEBSchool (
    Online, Spain
    )

    Worked as a Guest lecturer teaching across multiple Master, MBA and other programmes on IEBS Business School. Topics covered on my classes spanned from Digital Marketing (Social Media, SEO, SEM) to Productivity and Automation.

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    PerformancePerformance

  • Average student’s quality survey: 9.1 / 10.

    • Marketing ManagerMarketing Manager

    - (5mo) at Wannanotes (
    Spain, Online
    )

    Part-time job working at internet startup selling student notes. My role functions spanned across multiple online marketing areas including: SEO, social media and user experience with the objective of growing traffic to the platform.

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    HighlightsHighlights

  • Responsible for social media, SEO and User Experience. which increased traffic and conversion.
  • Increased organic traffic by 54% in 4 months through a SEO and Social Media strategy and by leading a technical redesigning of critical landing pages.

    • Web DeveloperWeb Developer

    - (9y 2mo) at Freelance (
    Spain, Online
    )

    Worked as a freelance developing websites both for myself and for clients. Launched websites were focused around multiple areas such as webmasters, gaming, or ebooks. Customer websites spanned from simple static sites, to fully functional e-commerce portals with custom modules.

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    HighlightsHighlights

  • Managed and developed 20+ websites and experiments for myself and customers.

    • TechTech

  • Website and web app development using HTML, CSS, JavaScript, PHP, MySQL and WordPress.

    • Education

    Licentiate in Business AdministrationLicentiate in Business Administration

    - (4y 10mo) at Universidad Pontificia Comillas (
    Spain
    )

    Licentiate in Business Administration, a 5 year degree program which consists of a first and second cycle with specialization; similar to Bachelor (BSc) + Masters (MSc).

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    HighlightsHighlights

  • Majored in Marketing.
  • Achieved exceptional academic results including: 6 Dean’s List and 17 Outstanding grades, Top 5/300 student ranked by GPA and foreign language level, and the Grant of Excellence of Madrid for high achieving students in collaboration with Business Management department.
  • Class Prefect and Faculty Cloister member.

    • GPAGPA

  • 8.5 / 10 (B+)

    • Finance et Gestion, ExchangeFinance et Gestion, Exchange

    - (7mo) at Universite Catholique de Lille (
    France
    )

    European international exchange program (ERASMUS) at la Faculte Libre des Sciences Economiques et de Gestion de Lille. Semester abroad studying in French.

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    GPAGPA

  • 14.04 / 20 (A)

    • Business Administration and Management, ExchangeBusiness Administration and Management, Exchange

    - (1y) at University of Sydney (
    Australia
    )

    International student exchange program at University of Sydney, Australia. Year abroad in Sydney studying in English.

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    HighlightsHighlights

  • Top 1 in Unit: INFS1000 – Digital Business Innovation.

    • GPAGPA

  • 79.25 / 100 (A)

    • Things I Enjoy

    Tech hobbiesTech hobbies

    Coding, gaming, home automation.

    Other hobbiesOther hobbies

    Coin collecting, Muay Thai, scuba diving.

    International experienceInternational experience

    Lived in 7 cities, 5 countries and 3 continents.