Nito Buendia

Cloud Solutions Architect, Google Cloud

Cloud Solutions Architect specialized on data, databases, data analytics and AI. My responsibilities include designing, scaling and publishing Google Cloud solutions; and engaging with enterprise C-level and other business and technical stakeholders to unblock key technical challenges for Cloud adoption.

Outbound Product Manager, Channel Partners

Outbound Product Manager working with Marketplaces and Tech companies to launch new Ads products and API integrations.

Highlights

• Designed and scaled a prototype for a new Google Ads product for marketplaces. Worked with Engineering to productionize it. Partnered with APAC marketplaces to launch it. This opportunity is estimated in USD$Xbn globally.
• Designed and aligned product roadmaps for Google Ads API integrations with top Tech companies in ecommerce, and lead generation; focused on improving onboarding rates, reducing churn and increasing overall business.

Head of Technical Solutions, Channel Partners APAC

Manager of a team of Technical Solutions Managers in Channel Partners team in Asia Pacific (APAC), mainly comprised of former Engineers and Product Managers. My responsibilities include a mix of people, team and business management.

Highlights

• Led the team through a major reorganization with a new leadership and vision. This required building the team from scratch; hiring and ramping up most members, and creating the team’s culture and operational frameworks.
• Scaled APAC’s operational framework into our global teams to improve productivity, collaboration and best practice sharing among team members across regions.
• Collaborated with teams across Google to unlock roadblocks for the team and our partnerships. Revamped multiple partner-facing development workflows cutting hurdles to launch an API integration by over 60%.
• Led the Singapore-based Latin Employee Resource Group. Set the strategy working with a team of 4-6 people aiming at fostering Diversity, Equity and Inclusion within the (50+) represented group and at Google.

Management

• Defined strategy including defining team’s Objectives and Key Results (OKRs), and shaping the team’s shared vision.
• Responsible for the team’s success, including setting expectations and individual OKRs, performance management, coaching, and career planning through regular syncs and processes.
• Responsible for team’s growth and hiring, including promoting the roles, screening and interviewing candidates, preparing interview panels, and onboarding new hires; while focusing on the team’s diversity and inclusion.
• Led the team through a major organization restructure; keeping the team productive, focused and motivated during the transition.
• Worked with multiple areas (e.g. Product, Tech Support, Policy, Marketing), to enable cross functional collaboration and reduce or remove roadblocks.

Performance Reviews

• 1x Promotion
• 100% Manager Responsibilities score on Manager Survey, including Leading Work, Developing People and Building Community.

Tech Lead of Technical Solutions, Channel Sales APAC

Technical Solutions Manager in a Partnerships, designing and leading new Products, through complex API integrations with large Tech Partners in the region and globally. Role scope includes Product definition and scoping, UX and persona definition, piloting and validating hypotheses, designing and building the Product and API integrations, testing and launching to market. The Team’s portfolio spans multiple verticals and sectors with high focus on e-Commerce (e.g. store builders or marketplaces) and Lead Generation (e.g. web builders or CRMs), and transforms into a USD$X00M yearly revenue portfolio opportunity.

Highlights

• Designed a new custom solution for marketplaces, which unlocked this vertical in APAC opening an opportunity of USD$X00 millions.
• Launched a team collaboration framework and tackle key team challenges on identity, performance, product and documentation globally. Launched an Awards and Recognition program to further foster collaboration.
• Created and led the Singapore-based Latin Employee Resource Group. Set the strategy working with a team of 4-6 people aiming at fostering Diversity, Equity and Inclusion within the group and Google.

Management

• Tech Lead role, holding similar responsibilities than as the Head of Technical Solutions, but without direct reports.

Tech

• Consulted in Systems Design and UX of new Tech Products.
• Designed and supported complex API integrations
• Reviewed code in Python and JavaScript.

Performance Reviews

• 1x Promotion
• 1x Top 4-25%
• 2x Top 25-60%

Customer Solutions Engineer

Sales Engineering role providing professional services including technical consultation, as well as designing and developing advanced custom solutions Google's largest advertisers and Channel Partners.

Highlights

• Led Consulting engagements with C-level executives to deliver key business objectives through Technical Plans worth USD$XX millions.
• Designed and developed custom tech, cloud and data solutions to solve business problems and drive incremental revenue.
• Consulted technical teams, and project managed API integrations worth USD$X-XX millions.

Management

• Coached and mentored new team members, and provided further Tech coaching to multiple teams as an official code reviewer for Python, JavaScript and SQL.

Tech

• Designed and built multiple solutions using a range of programming languages and technologies.
• Most common used languages include Python, JavaScript, and SQL.
• Deployed apps or data pipelines using BigQuery, Apache Airflow, Google Apps Script, App Engine or equivalent internal tools.
• Google style code reviewer for Python, JavaScript and SQL. This allows to approve code reviews for Google code base for any teams and code bases on these languages.

Performance Reviews

• 1x Promotion
• 1x Top 4%
• 2x Top 4-25%
• 2x Top 25-60%

Data Engineer

Rotation (temporary assignment) on a data and web engineering team focused on scaling customer support teams. During this time, my main project was to create a machine learning recommender system to identify help center articles relevant to customer queries to optimize customer support operations.

Highlights

• Designed, developed and implemented a Machine Learning model and technical solution to identify relevant help center articles, saving 40,000 hours of work per year.
• Redesigned and scaled a data pipeline for the management and governance of internal tools.
• Built data pipelines to monitor and analyse Google’s Technical team internal governance on tool usage.

Tech

• Built the frontend of the prototype as a Chrome Extension using JavaScript.
• Built a parser, pipeline and scorer for the backend using Python.
• Created multiple data pipelines for several projects using SQL and BigQuery.

Performance Review

• Top 4%

Technical Solutions Consultant

Technical customer support for advertising products. My functions evolved from campaign implementation for large customers to troubleshooting technical issues with Google Ads and Google Marketing Platform. During this time, created and led a team of technical members to automate implementation and troubleshooting tasks leading to an increase of team productivity, morale and cost savings.

Highlights

• Provided consulting, implementation and troubleshooting services for Google’s largest advertisers with 100% quality and satisfaction rate.
• Managed large Google Ads advertising campaigns for budgets up to USD$XXX,000 per day.
• Created custom solutions in JavaScript, Python and SQL to automate basic implementation and troubleshooting tasks. Trained a team to develop similar solutions, saving 200,000+ hours of manual work.
• Led a technical and globally distributed team focused in automating operational processes, which became a key pillar in Google’s technical support strategy. Grew the team from 4 to over 15 members across 3 regions.

Tech

• Built an app and multiple automation modules using Django on Python. The frontend was in HTML and vanilla JavaScript.
• Built multiple Chrome Extensions in JavaScript to automate frontend and commonly repetitive tasks.
• Built multiple Google Apps Scripts in JavaScript to automated tasks.

Performance Reviews

• 2x Promotions
• 4x Top 4%
• 1x Top 4-25%
• 1x Top 25-60%

Product Manager

Launched the online platform for selling short courses for an Online Business School. My job as a Product Manager was critical on the launch and growth of the platform while integrating operations (customer support, sales, content development) with the rest of the functions; and prioritizing the development of new features based on business need and user feedback.

Highlights

• Planned and implemented the product strategy, creating processes and workflows in cooperation with multiple departments.
• Ideated and implemented automation initiatives which saved 50% manual labour on key business processes.
• Business development and user acquisition strategies allowed us to launch and reach the first EUR€XX,000s of revenue on the first year.

Management

• Prioritized and released features by managing a team of 2 developers using Agile-like methodologies.

Tech

• Organized and prioritized development of features using agile methodologies.

Guest Lecturer on Automation and Digital Marketing

Worked as a Guest lecturer teaching across multiple Master, MBA and other programmes on IEBS Business School. Topics covered on my classes spanned from Digital Marketing (Social Media, SEO, SEM) to Productivity and Automation.

Performance

• Average student’s quality survey: 9.1 / 10.

Marketing Manager

Part-time job working at internet startup selling student notes. My role functions spanned across multiple online marketing areas including: SEO, social media and user experience with the objective of growing traffic to the platform.

Highlights

• Responsible for social media, SEO and User Experience. which increased traffic and conversion.
• Increased organic traffic by 54% in 4 months through a SEO and Social Media strategy and by leading a technical redesigning of critical landing pages.

Web Developer

Worked as a freelance developing websites both for myself and for clients. Launched websites were focused around multiple areas such as webmasters, gaming, or ebooks. Customer websites spanned from simple static sites, to fully functional e-commerce portals with custom modules.

Highlights

• Managed and developed 20+ websites and experiments for myself and customers.

Tech

• Website and web app development using HTML, CSS, JavaScript, PHP, MySQL and WordPress.